Basement Waterproofing :  What to Expect

The  basement waterproofing industry has been growing very quickly.  As it has, new companies are rushing to design waterproofing products they can sell to this new market.  New sump pump systems, French drain designs, and basement dehumidifiers are being designed every day.  Water-resistant products, (such as greenboard), fabric and fiberglass walls, and other basement finishing systems are also being created.  However, the question remains?  Which of these products are advancements, and which are simply alternatives?  With all the products out there, do any of them really beat just hiring the plumber down the road to install an inexpensive plastic sump pump?

Tar Heel Basement Systems would like to take you through the steps of our service to show you how we really stand out as the best basement and crawl space waterproofing contractors in the industry.  From the first call, we're dedicated to providing you with the best products, practices, and results anywhere in the industry.

Step 1:  Contacting your Basement Waterproofer

For over 20 years, Basement Systems's contractors, such as Tar Heel Basement Systems of North Carolina, have been dedicated to giving you the best service right from your first call.  When you contact us for a free basement or crawl space waterproofing quote, you can count on a trained and friendly representative to answer right away- without you having to navigate through an inconvenient automated system.  From here, we'll set up with an appointment for an on-site inspection and send you a full-color 88-page book- we have one on basement waterproofing and one on crawl space moisture control.  These books provide a powerful research tool, covering everything you need to know about drying basements and crawl spaces while showcasing Basement System's line of products.

If you're not available during a weekday to meet with a specialist, many of our field experts have also made themselves available during nights and weekends.  We want to schedule our visit when you can be available, and we'll do our best to work with you.

Step 2:  Meeting with your Basement Specialist

Basement waterproofing is something you want to do once and correctly.  The system design specialist should spend at least 90 minutes helping you to consider the best options available to permanently turn your wet, dank basement into dry, usable space.

What can you expect from your field representative?  A knowledgeable, skilled, and well-trained expert in the field who is ready to answer your questions about basement waterproofing and crawl space repair questions.  You'll be in full control of the process, selecting the best options as you go.  The cost of waterproofing a basement or drying a crawl space will depend on how you customize your system, which can include sump pumps, drainage systems, basement wall products, basement flooring, dehumidifiers, basement windows, crawl space vapor barriers, and many other options.  No two jobs are ever the same!

What you will not experience is a high-pressure sales tactics or prices that suddenly drop ten to fifty percent over the course of the visit.  Our personable, professional representatives know that our products speak for themselves, and they want you to have the best experience possible with our network.

Step 3:  Your Basement Waterproofing Installation

One of the greatest things about Basement Systems is that we do it all.  From the windows, floors and walls, to the crawl space vapor barrier and our energy-efficient dehumidifiers, you will have experienced and skilled contractors working on your home.  In most cases, your basement will be finished in less than two days, and the basement or crawl space area can be used immediately once the job is completed.

You'll be surprised by the speed, skill, and flexibility of the team of contractors when they arrive.  These are people who work in basements every day, and they understand the special challenges of a basement environment better than anyone.  Flooding basements, leaking windows, basement wall cracks, leaking pipe penetrations, poor grading, and leaking plumbing are the kinds of challenges they specialize in.

Step 4:  The Follow-through

Our service to you does not end the day we're done with the installation.  Your basement waterproofing contractor will follow up with you to make sure everything went that way you wanted it.  If you have any feedback or issues, we want to hear them.   And when the time comes to service your system or you need alterations, improvements, or warranty work, you've created a business relationship with a stable, established company who's there whenever you need them.

Basement Systems would like to help you transform that dark, dingy basement into an extra floor of usable, dependable space in your home.  Each Basement Systems contractor offers free, no-obligation basement and crawl space quotes and inspections.  We serve High Country, North Carolina, including Winston-Salem, Thomasville, Lexington, Boomer, Moravian Falls, Traphill, Mullberry, Obids, Boone, Jefferson, Sparta, Flat Rock, Quaker Cap, Westfield, Walkertown, King's Creek, and all areas nearby.  Call or contact us online today!